Privacy Policy
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Collection of Data
We receive, collect and store any information you enter on our website via the contact form or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, phone, communications) that you provide to us via the contact form in order to respond to your inquiry in a timely manner. Clients may also receive communications via email for marketing purposes but may opt out at any time. We also collect comments, feedback, service reviews, and recommendations. These allow us to provide a more streamlined user experience and constantly improve our services.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Your personal information will be used for the specific reasons stated above only.
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Why We Collect Data
We collect such Non-personal and Personal Information for the following purposes:
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To be able to contact our Visitors in response to communications initiated by said Visitors via the contact form;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
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Sharing, Using and Disclosing Data
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
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Cookies
Cookies are small pieces of data stored on your browser. They are typically used to keep track of your settings and preferences on the site.
We use cookies for important reasons, such as:
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To provide a great experience for site visitors.
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To monitor and analyze the performance, operation and effectiveness of our platform.
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To ensure our platform is secure and safe for you to use.
We use the following cookies to optimize your experience on our Site and to provide our services:
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Useful Links
The following links explain how to access cookie settings in various browsers:
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To opt out of being tracked by Google Analytics across all websites, go to Google Analytics Opt-out Browser Add-on.
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Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
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Contact
If you would like to: access, correct, amend or delete any personal information we have about you or do not want us to process your data anymore, you are invited to contact us by email at reception@bigbearvet.com or send us mail to:
388 Highway 64 Business
Hayesville, NC 28904
Last updated March 2024